| [ |
mood |
| |
aggravated |
] |
Okay, I am posting this because at this point after almost a year of waiting I have come to accept I have been COMPLETELY SCREWED by MyFurCreations!!!
So I am posting this as a service to anyone who may be considering doing business with them. Specifically Exdra, Here is the short version...
My situation goes as follows, I won an auction on furbid for feet paws over a year ago. I got the paws from a gentleman named Tony/Anthony. They were amazing! I loved them so much I commissioned him, on behalf of MyFurCreations for 2 more sets of feet paws along with a two husky tails. Once again, I was thrilled with my order which arrived in about 2 months. Tony came through with flying colors for me! So it was no question who I would place my next order with.
Well, after paying in full for my newest commission back in Feb of 09 I waited and waited, but things started to go a little awry. For some reason or another, Tony was "let go" from MyFurCreations and someone else had taken over my order along with the finished merchandise. After exchanging many emails with Tony I discovered the person who took my order over was a woman named Natalie/Exdra and he gave me her email address so I could finish off the order with her. The merchandise was done, 2 feet paws, 3 tails, and a set of hand paws, but had been confiscated by Exdra.
After telling me a few nasty things about her former employee she also told me my order was finished and would be ready to ship as soon as Tony got my shipping money to her. Well, that took about 3 months, but FINALLY after bouncing emails for weeks I got an email saying my order had shipped. I thought I was patient enough, while thinking she should probably ship my items (being the one who confiscated my merchandise and had acclimated she was the head of the company), and make Tony pay her back, but whatever... I just wanted my order whatever means that made everyone happy. Well, that would have been great if some of my order wasn't missing. (Thinking back now I am lucky to have even gotten anything at all I suppose) After contacting her numerous times she confirmed the missing articles were indeed in her possession and would be shipped out ASAP. Yea, well, that was about another 2 months ago.
Now I get excuse after excuse and lies that they were shipped, but got returned to sender, etc. etc... (which nobody can apparently show me any proof of) NOW it's way too late to claim my money back through Paypal and I am BULLSHIT with the level of customer service and the absurd amount of time for FINISHED & PAID FOR product has been in Exdra's possession and she refuses to ship. I don't even know if she even still has this merchandise and it hasn't been sold on furbid at this point.
I don't know if her rude re pore with me has to do with her and Tony's falling out, but frankly, that has nothing to do with me. I'm still a paying customer and if this is how she treats someone who has paid for the items in FULL almost 10 months ago is going to treat someone over tails and feet paws, then God help anyone who has an expensive fursuit on the line with her!
I'm just really ALL SET with being treated like I DID something wrong and ESPECIALLY after being 10 months over, patient and fully accommodating with the situation at hand and being treated like an inconvenience. Then being blatantly ripped off... yea, it pisses me off.
So be careful who you commission, you would think someone with a "website" or a "company name" might be a little more secure, I guess not!
If anyone else is having a similar experience I'd love to hear about it. I'd feel better about all this if I wasn't the only one caught up in this mess... NOT THAT I WOULD WISH THIS ON ANYONE of course! I'm just curious if she's keeping up with other customers and if I'm being singled out because I was not "her" customer, but her "ex employee's" instead.
|